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Contributor
Posts: 48
Registered: ‎01-10-2017
Accepted Solution

Approval Rule Template Lookup Fields Not Working

The Request Template, Recall Template and Approval Template lookup fields return blank values. Have I missed something in the configuration? 

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Community Manager
Posts: 1,300
Registered: ‎09-04-2015

Re: Approval Rule Template Lookup Fields Not Working

These fields need to be populated on the Approval Rule object. They don't get populated automatically.

Gilles Muys
Solution Architect Director
Contributor
Posts: 48
Registered: ‎01-10-2017

Re: Approval Rule Template Lookup Fields Not Working

Thanks for the feedback. 

 

I am currently working on my first CPQ implementation and I'm astonished at how much extra configuration is needed to get this product working as per some of the demonstrations that I have seen.

 

It is most definitely not a seamless integration and out of the box solution. 

Occasional Contributor
Posts: 22
Registered: ‎10-11-2016

Re: Approval Rule Template Lookup Fields Not Working

Is there a description somewhere that describes how to populate the fields to the approval rule object?

 

I can't find an object called "Approval Rule"