Labels
Reply
Highlighted
Contributor
Posts: 48
Registered: ‎01-10-2017

Add Products returns 0 products

When I selecte "Add Products" to a quote it returns 0 products.

 

Why is this the case?

Regular Contributor
Posts: 162
Registered: ‎06-22-2017

Re: Add Products returns 0 products

Do you have active products?

Do you have standard price on the products even if it is 0?

Have you selected correct price book that has those products on it?

Are there any search filters on the add products action?

 

Please check these things.

 

 

Swapnil Kharche - CPQ Architect @ Simplus, the leader in Salesforce Quote-to-Cash
Community Manager
Posts: 633
Registered: ‎10-02-2015

Re: Add Products returns 0 products

Do you have "Sort Products In Memory" checked in package settings?

Contributor
Posts: 48
Registered: ‎01-10-2017

Re: Add Products returns 0 products

I had filters enabled but I have removed it to troubleshoot. It still returns 0 products.

Regular Contributor
Posts: 162
Registered: ‎06-22-2017

Re: Add Products returns 0 products

How about checking other items from the list I provided?

Swapnil Kharche - CPQ Architect @ Simplus, the leader in Salesforce Quote-to-Cash